Bin collection - which bin, what day?

There are three kerbside bins in the urban areas of our Shire:

• General Waste - Red lid
• Recycling - Yellow lid
• Organics - Green lid

Some rural areas don’t receive an organics (green lid) service.

• The general waste (red lid) bin (140L urban, 240L rural) is collected on alternate weeks to the recycling (yellow lid) bin
• The recycling (yellow lid) 240L bin is collected on alternative weeks to the general waste (red lid) bin
• The organics (green lid) bin (240L urban only) is collected weekly

There may have been a change of driver or route and the collection time of your service has changed; remember bins need to be out by 6am on the scheduled day of collection.

Your waste/recycle/organics bin may have been contaminated, or your bin was too heavy and was unable to be emptied.

If your bin has not been collected by 4.30pm on the day of collection, please complete this bin request form, or contact us.

Kerbside waste collection charges for 2022-23 are:

The waste services provided at each residence are based on whether the property is in a rural or urban zone. If you are in the urban zone the organics bins is mandatory.

The organics bin is not currently available in the rural zone. It is not possible to select which parts of the waste service you will receive, although you can choose to upgrade your bins if you need more capacity.

You have the option to upgrade your recycling or garbage bin, for an additional fee. To upgrade to a 360L recycling bin or a 240L garbage bin, please complete this bin request form or contact us.

If your bin has been stolen, you'll need to provide a statutory declaration to Council and your bin will be replaced at no cost to you.

• Download a statutory declaration form

When complete, email the statutory declaration to info@indigoshire.vic.gov.au or bring it to one if our customer service centres, or submit it via this bin service request form.

If your bin has been damaged, report it to us, by completing this form and your bin will be repaired or replaced.

If your damaged bin needs replacing, you can also make this request by completing the bin service request form, noting we are required to collect that damaged bin when delivering the replacement, so please leave it in an easy to access location.

No you don't take bins with you when you move.

The bins are allocated to the property and not to the person at the property. Each bin has an individual serial number which is recorded against the property. This also allows Council to return the bins if they are found abandoned.

Households are provided with a roll of 156 compostable caddy liner bags annually.

If you run out of liners in the meantime, you can line your kitchen caddy with paper towel or newspaper, or empty organic material straight into the organics bin.

Small rolls (25 liners) are also available free of charge from our Customer Service Centres. Just remember that only compostable liners provided by Council can be used, not other brands of compostable liners, normal bin liners or plastic bags.

Organics caddies are allocated to a property. If yours is missing please provide a statutory declaration to Council.

You can return the declaration to any customer service centre or email to info@indigoshire.vic.gov.au.  You will then be able to collect a new caddy from a customer service centre. If you aren’t in an organics collection area and don’t have the green bin, you are not eligible for a council-supplied organics caddy.

Research shows that household waste bins generally contain a high proportion of food and other organic material which could be composted.

We acknowledge that a number of residents already compost, however for various reasons the majority don’t.

The green lidded organics bin will also take material that is not suitable for home compost such as meat bones, cooking oil absorbed in paper towel/newspaper and facial tissues.

To find out all of the items which can be diverted from your general waste bin and disposed in your organics bin, see the A-Z Guide of What goes in the green lidded organics bin(PDF, 166KB)

You have the option to upgrade your recycling or garbage bin, for an additional fee. To upgrade to a 360L recycling bin or a 240L garbage bin, please complete this bin service request form.

In completing this form, residents will need to read and understand the A-Z guide of what can and cannot be placed in each bin. You can access these information guides using the links below.

What goes in the red lidded general waste bin A-Z guide(PDF, 199KB)

What goes in the yellow lidded recycling bin A-Z guide(PDF, 235KB)

What goes in the green lidded organics bin  A-Z guide(PDF, 181KB)

What does to the transfer station A-Z guide(PDF, 196KB)

Visit the  Halve Waste website for tips on how to reduce your household waste.