Bin collection - which bin, what day?

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To find out which bin is due to be collected this week, click on this calendar.

2022 bin collection calendar(PDF, 191KB)

To learn how to better manage your household waste, visit Halve Waste.

The following FAQs should answer all your domestic bin related collection questions. If not, contact us.

What is the three-bin system?

There are three kerbside bins in the urban areas of our Shire:

  • General Waste - Red lid
  • Recycling - Yellow lid
  • Organics - Green lid

Some rural areas don’t receive an organics (green lid) service.

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  • The general waste (red lid) bin (140L urban, 240L rural) is collected on alternate weeks to the recycling (yellow lid) bin
  • The recycling (yellow lid) 240L bin is collected on alternative weeks to the general waste (red lid) bin
  • The organics (green lid) bin (240L urban only) is collected weekly

 

Residential collection days  

Location

Collection Day  

Barnawartha Friday

Beechworth

Tuesday

Chiltern Friday
Huon Wednesday
Kergunyah Tuesday
Kiewa/Tangambalanga Tuesday

Rutherglen

Monday

 Stanley Tuesday

Wahgunyah

Monday

Yackandandah

Tuesday

 

What if my bin wasn't emptied?

There may have been a change of driver or route and the collection time of your service has changed; remember bins need to be out by 6am on the scheduled day of collection.

Your waste/recycle/organics bin may have been contaminated, or your bin was too heavy and was unable to be emptied.

If your bin has not been collected by 4.30pm on the day of collection, please contact us.


How much is my annual kerbside collection service?

Kerbside waste collection charges for 2022-23 are:

General waste (red lidded bin) collection  Urban (140L bin) $117.70 
General waste (red lidded bin) collection Rural (240L bin) $199.70
General waste (red lidded bin) collection Urban upgraded size (240L bin) $199.70
Recycling (yellow lidded bin) collection 240L bin $91.10
Recycling (yellow lidded bin) collection Upgraded bin size 360L $110.25
Organics (green lidded bin) collection (240L bin, or 140L bin by arrangement) $167.65

    

The waste services provided at each residence are based on whether the property is in a rural or urban zone. If you are in the urban zone the organics bins is mandatory.

The organics bin is not currently available in the rural zone. It is not possible to select which parts of the waste service you will receive, although you can choose to upgrade your bins if you need more capacity.

You have the option to upgrade your recycling or garbage bin, for an additional fee. To upgrade to a 360L recycling bin or a 240L garbage bin, please contact us.

 

 

What if my bin has been stolen or damaged?

If your bin has been stolen, you'll need to provide a statutory declaration to Council and your bin will be replaced at no cost to you.

When complete, email the statutory declaration to info@indigoshire.vic.gov.au or bring it to one if our customer service centres.

If your bin has been damaged, report it to us and your bin will be repaired or replaced.

If your damaged bin needs replacing, we are required to collect that damaged bin when delivering the replacement, so please leave it in an easy to access location.

 

 

 

 

If I move house do I take my bins with me?

No you don't take bins with you when you move.

The bins are allocated to the property and not to the person at the property. Each bin has an individual serial number which is recorded against the property. This also allows Council to return the bins if they are found abandoned.


What if I run out of compostable bags for the organics caddy?

Households are provided with a roll of 156 compostable caddy liner bags annually.

If you run out of liners in the meantime, you can line your kitchen caddy with paper towel or newspaper, or empty organic material straight into the organics bin.

Small rolls (25 liners) are also available free of charge from our Customer Service Centres. Just remember that only compostable liners provided by Council can be used, not other brands of compostable liners, normal bin liners or plastic bags.


I have just moved into a new house and there is no organics caddy?

Organics caddies are allocated to a property. If yours is missing please provide a statutory declaration to Council.

You can return the declaration to any customer service centre or email to info@indigoshire.vic.gov.au.  You will then be able to collect a new caddy from a customer service centre. If you aren’t in an organics collection area and don’t have the green bin, you are not eligible for a council-supplied organics caddy.


Residential collection days by location

Residential collection days  

Location

Collection Day  

Barnawartha Friday

Beechworth

Tuesday

Chiltern Friday
Huon Wednesday
Kergunyah Tuesday
Kiewa/Tangambalanga Tuesday

Rutherglen

Monday

 Stanley Tuesday

Wahgunyah

Monday

Yackandandah

Tuesday

 

What if I already compost and don’t need a green lidded (organics) bin?

Research shows that household waste bins generally contain a high proportion of food and other organic material which could be composted.

We acknowledge that a number of residents already compost, however for various reasons the majority don’t.

The green lidded organics bin will also take material that is not suitable for home compost such as meat bones, cooking oil absorbed in paper towel/newspaper and facial tissues.

To find out all of the items which can be diverted from your general waste bin and disposed in your organics bin, see the A-Z Guide of What goes in the green lidded organics bin(PDF, 166KB)

 

What can I do if my bin gets too full between collections?

You have the option to upgrade your recycling or garbage bin, for an additional fee. To upgrade to a 360L recycling bin or a 240L garbage bin, please complete the Application for a Waste Service Upgrade(PDF, 603KB)

In completing this form, residents will need to read and understand the A-Z guide of what can and cannot be placed in each bin. You can access these information guides using the links below.

What goes in the red lidded general waste bin A-Z guide(PDF, 199KB)

What goes in the yellow lidded recycling bin A-Z guide(PDF, 235KB)

What goes in the green lidded organics bin  A-Z guide(PDF, 181KB)

What does to the transfer station A-Z guide(PDF, 196KB)

Please submit your completed request to info@indigoshire.vic.gov.au or return to our Council office locations.

Visit the Halve Waste website for tips on how to reduce your household waste.