Contact us
There are many ways that you can contact us
T: 1300 365 003
E: info@indigoshire.vic.gov.au
Fax: (03)57 281 676
Post: PO Box 28 Beechworth Victoria 3747
You can also send us a request by completing this form
Send a request
We have Customer Service Centres located in Beechworth, Chiltern, Yackandandah and Rutherglen
Customer Service Centres
Beechworth
101 Ford Street
8.30am - 5pm Monday to Friday
1300 365 003
Chiltern
40 Conness Street
8.30am - 5pm Monday to Friday
(Closed 12.30pm - 1.30pm)
1300 365 003
Yackandandah
34 High Street
8.30am - 5pm Monday to Friday
1300 365 003
Rutherglen
153 High Street
9am - 5pm Tuesday - Friday
(Closed 12:30pm - 1:30pm)
9am – 12 noon Saturday
1300 365 003
Make a booking at our Rutherglen Office
We want to make it easier for everyone in Indigo Shire to access Council services and advice no matter where they live. From October 1 2019, key Council staff will be available for appointments at our Rutherglen office.
After hours emergency
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Buller Gas
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1800 427 497
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Roads, streets and drains
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0448 321 386
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Stock on road
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0407 201 002
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Water and sewerage
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1300 361 644
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Swimming pools
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Beechworth
|
03 5728 1728
|
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Chiltern
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03 5726 1346
|
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Rutherglen
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0429 489 031
|
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Tangambalanga
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02 6027 3516
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Yackandandah
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02 6027 1646
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Libraries
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Beechworth
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03 5728 8043
|
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Chiltern
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026028 1143
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Rutherglen
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1300 365 003
|
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Yackandandah
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02 6028 1180
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Tourism attractions and visitor information centres
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Burke Museum
|
03 5728 8067
|
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Historic Courthouse
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03 5728 8066
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Beechworth Visitor Information Centre
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1300 366 321
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Chiltern Visitor Information Centre
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03 5726 1611
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Rutherglen Visitor Information Centre
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1800 622 871
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Yackandandah Visitor Information Centre
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02 6027 1988
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Need help with accessing our services?
We are National Relay Service-friendly.
If you are deaf or have a hearing or speech impairment, please contact the National Relay Service and ask them to call 1300 365 003.
Customer feedback
If you wish to make a complaint or give us a compliment on our performance, please do so by completing our customer feedback form/s.
Documents
Customer Service Policy(PDF, 131KB)
Customer Service Charter
Positive feedback form(PDF, 51KB)
Make a request(PDF, 51KB)
Complaint Handling Policy(PDF, 521KB)
Make a complaint