Contact us

Indigo Shire Council

PO Box 28 Beechworth Victoria 3747
www.indigoshire.vic.gov.au
info@indigoshire.vic.gov.au

Make a request online

General enquiries

Local call 1300 365 003

Fax 0357 281 676      

Customer Service Centres

Beechworth

101 Ford Street
8.30am - 5pm Monday to Friday
1300 365 003

Chiltern

40 Conness Street
8.30am - 5pm Monday to Friday
(Closed 12.30pm - 1.30pm)
1300 365 003

Yackandandah

34 High Street
8.30am - 5pm Monday to Friday
1300 365 003

Rutherglen

153 High Street
9am - 5pm Tuesday - Friday
(Closed 12:30pm - 1:30pm)
9am – 12 noon Saturday
1300 365 003

After hours emergency

Buller Gas	1800 427 497
Roads, streets and drains	0448 321 386
Stock on road	0407 201 002
Water and sewerage	1300 361 644

 

Swimming pools

Beechworth	03 5728 1728
Chiltern	03 5726 1346
Rutherglen	02 6032 8636
Tangambalanga	02 6027 3516
Yackandandah	02 6027 1646

 

Libraries

Beechworth	03 5728 8043
Chiltern	026028 1143
Rutherglen	1300 365 003
Yackandandah	02 6028 1180

 

Tourism attractions and visitor information centres

Burke Museum	03 5728 8067
Historic Courthouse	03 5728 8066
Beechworth Visitor Information Centre	1300 366 321
Chiltern Visitor Information Centre	03 5726 1611
Rutherglen Visitor Information Centre	1800 622 871
Yackandandah Visitor Information Centre	02 6027 1988

 

Need help with accessing our services?

We are National Relay Service-friendly.

If you are deaf or have a hearing or speech impairment, please contact the National Relay Service and ask them to call 1300 365 003. 

Customer feedback

If you wish to make a complaint or give us a compliment on our performance, please do so by completing our customer feedback form/s.

Documents

Customer Service Policy(PDF, 131KB)

Customer Service Charter

Positive feedback form(PDF, 51KB)

Make a request(PDF, 51KB)

Complaint Handling Policy(PDF, 521KB)

Make a complaint