Planning advice


There are several ways that you can engage with our planning team and discuss your proposal or seek information, including:

  • arranging a pre-application meeting to discuss application requirements via the phone 
  • accessing general planning advice via calling Council on 1300 365 003 and seek technical advice from a Duty Planner
  • requesting information or written advice about a planning permit or a property 
  • seeking formal verification that you don't need a planning permit

Alternatively, consider engaging a qualified planning consultant to help you navigate the process

Requesting a pre-application meeting

Prior to lodging your application, we highly recommend that a pre-application meeting, via phone or in person, is arranged to review your application including supporting documents. 

Pre-application meetings are invaluable and have proven to help planning permit applications progress faster by removing the need for further information to be requested and/or amendments being made to applications.   

Please ensure that you have reviewed our website information in relation to Applying for a Planning Permit and our Checklist for Applicants(PDF, 145KB) and provide the following information:

  1. A copy of your application including:
  • Address
  • A description or your proposal
  • A description of how the land is currently being used

2. Copy of your Title and any restrictive covenants

3. Detailed plans including:

  • site plans,
  • floor plans and
  • elevations. 

We highly recommend that all plans are prepared by a qualified professional.

Request a Pre-application meeting


General Advice

For general advice, such as what zoning applies to your property, finding out how long will it take to process your application or how much will your planning application will cost, please follow these links or browse the information on our website. 

Our customer service team or planning administration team are also available for general advice on 1300 365 003.



Planning Information or Written Advice

As per Council’s adopted fees and charges, there is a fee of $224.40 for written planning information or advice.

Alternatively, you may call Council’s Planning Department and seek an appointment with a Planning Officer for free advice by calling 1300 365 003.

For written planning advice a response will be provided in 10 business days.


Application for Planning Information or Written Advice