Accessible Parking Permits

To apply for an Accessible Parking Permit, you will need internet and a mobile phone number. Access is through the VicRoads managed APP Online System.

There are three types of permit that give parking concessions to those with impaired mobility:

  • An Australian Disability Parking (ADP) Permit (for individuals)
  • A Victorian Double Time Permit (for individuals)
  • An Australian Disability Parking (ADP) Permit (for organisations)

Click through the sections below for easy-to-follow diagrams that show the process for individuals and organisations:

Individuals - process for new and renewing permits

Infographic showing the process for getting an accessible parking permit.

Individual - process for replacing a permit

Infographic showing the process for replacing an accessible parking permit.

Organisations

APP Infographic ALL - FINAL FEB 2021 (1)_Page_4.png

The process

  1. You will be required to complete a self-assessment through the VicRoads portal. If you are eligible, you will be directed to enter your personal details. Once completed, you will receive a reference number via SMS.
  2. A functional medical assessment by a Medical Practitioner will be required for your application. The Medical Practitioner can access your application via the reference number provided.
  3. The GP or OT will then send your application to your local council. They must first check your application against any known duplicate or previously cancelled permits before determining the outcome.

  4. If your application is approved, you can choose to have your application outcome mailed to your residential address or picked up from your local council. If not, you’ll get a letter explaining why your application was declined.

An Accessibility Permit application for an organisation can be accessed through the same portal, however the process is slightly different as a functional medical assessment is not required. The application will be forwarded directly to Council for review and completion.

Note: If you cannot use the portal then manual forms can be completed at council Customer Service Centres or at your Medical Practitioner.

If the permit is to replace a lost/ stolen/ damaged permit or for an organisation, evidentiary support will be required upon collection:

  • LOST PERMIT – statutory declaration detailing how and when the permit was lost.
  • STOLEN PERMIT – copy of the police report confirming permit was taken.
  • DAMAGED – must return current damaged permit.
  • ORGANISATION – must provide proof of ownership of the ABN and registration documents for each vehicle.

Unsuccessful applicants can dispute their application outcome. Details on how to do this will be included on the declined application notice letter.

 

 

 

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