Due to staff shortages within our Building Department, there may be delays in the processing of some building documentation and approval of permits. We will endeavor to maintain service delivery as best we can, and appreciate your patience and understanding.
To apply for an accessibly parking permit, you will need to access the VicRoads managed APP Online System.
Click through the sections below for easy-to-follow diagrams that show the process for individuals and organisations:
An Accessibility Permit application for an organisation can be accessed through the same portal, however the process is slightly different as a functional medical assessment is not required. The application will be forwarded directly to Council for review and completion.
Note: If the portal cannot be accessed by an individual, manual forms can be completed at Customer Service Centres or at your Medical Practitioner.
If the permit is to replace a lost/ stolen/ damaged permit or for an organisation, evidentiary support will be required upon collection:
Unsuccessful applicants can dispute their application outcome. Details on how to do this will be included on the declined application notice letter.