COVID-19 Information for Indigo Shire Residents

1. Update for Beechworth residents

16 September 2021

We’re aware of growing anxiety in the community about a COVID-positive food delivery driver from NSW who visited a number of sites across North East Victoria on Thursday, 9 September including Beechworth.

We are very pleased to report that we have been advised that following a collective investigation by the Albury Wodonga Health Local Public Health Unit and the Victorian Department of Health, these sites have not been declared as exposure sites and the risk to public health is very small.

We would like to express our gratitude and appreciation to the two impacted businesses which have been extremely proactive in their response to the situation and we thank you for putting our community first.

We continue to urge everyone to get tested if feeling unwell, practice good personal hygiene, use the QR codes at all times and get vaccinated.

Restrictions for Regional Victoria from 11.59pm Friday 17 September

Restrictions for Regional Victoria will further ease from 11.59pm Friday 17 September.

The five reasons to leave your home no longer apply.

Face masks must be worn at all times, both indoors and outdoors. 

The Victorian Department of Health and Human Services has provided a full list of what these restrictions mean for Victorians:

You can also read a statement from the Premier here.

For all further information please go to the DHHS website.


2. Border restrictions

In addition to the changes announced by The Victorian Government for border region residents travelling within the border region on Monday 2 August, 2021, border residents now require a permit to travel between Victoria and NSW.

  • All residents of the cross-border community local government areas will now be required to obtain a permit to cross between Victoria and NSW from 6pm, Friday 13 August.
  • Residents will be able to apply for a permit on the Service Victoria website and via the Service Victoria app.

Residents in the Victoria-NSW border bubble can only enter (or return home to) Victoria if they are travelling for one of the following permitted reasons:

  • Necessary goods and services, including medical care and getting a COVID-19 test
  • Care and compassionate reasons
  • Paid or voluntary work (including for charitable and religious purposes)
  • Education (including childcare and early childhood services)
  • Getting a COVID-19 vaccination
  • Sport and exercise at a sporting club or at a sport or physical recreation facility (excluding alpine resorts)
  • Visiting an intimate partner
  • Moving house, inspecting a property or attending an auction
  • Driving someone who cannot drive themselves for one of the above reasons
  • Travelling between places in Victoria where it is easier to travel through NSW
  • People crossing the border to enter Victoria for one of the permitted reasons must also not travel further than reasonably necessary to undertake essential activities.
  • These permitted reasons also apply to Victorian border bubble residents who plan to enter New South Wales and return to Victoria. They will need to have observed the permitted reasons for travel while in New South Wales if they wish to return to Victoria without a permit.
  • If a NSW border bubble resident enters Victoria for a non-permitted reason – or a Victorian border bubble resident has travelled to NSW for a non-permitted reason and wishes to return to Victoria – they aren’t eligible for the border bubble permit exception.
  • Once you are in Victoria, you must follow current restrictions in Victoria.
  • If you enter without a valid permit, exemption or exception, you can be subject to a fine of up to $5,452.

Conditions for specified workers are still addressed in Clause 11. Further information for specified workers is available here

Exceptions are addressed in  Clause 13. Further information on  Exceptions and Exemptions is available here

Summary information on the Victorian Travel Permit system is available here

You can also read a statement from the Minister for Health here.(PDF, 143KB)

3. Impact on Indigo Shire services and facilities

From Friday 10 September, a number of our services and facilities will re-open, however may be subject to density limits, these include:

  • Customer Service Centres - open
  • Libraries - open but subject to density limits
  • Visitor Information Centres - open but subject to density limits
    • Rutherglen Visitor Information Centre will re-open Friday 10 September 9am - 4.30pm Monday to Saturday and 10am - 4.30pm weekends 
    • Chiltern Visitor Information Centre will re-open from Saturday 11 September 10am - 3pm seven days a week
    • Beechworth Visitor Information Centre will re-open from Friday 10 September 9.30am - 4.30pm seven days a week
    • Yackandandah Visitor Information Centre will re-open Friday 10 September 10.00am - 4.00pm weekdays and 10.00am - 2.00pm weekends
  • Burke Museum and Historic Precinct - open for regular visitation and outdoor walking tours but subject to density limits
  • Community halls and facilities - open but subject to density limits
  • Maternal child health clinics - open but subject to density limits

Our Transfer Stations continue to remain open - for opening hours, click here


4. COVID-19 Vaccinations

The Australian Federal Government is responsible for the rollout and phasing of the COVID-19 vaccine.

You can book your vaccine appointment:  


Vaccination locations in Indigo Shire

Beechworth Health Service

Thursday and Friday

Bantik House, 58 Sydney Road Beechworth

To book please call 1800 675 398 or go to 

Beechworth Pharmacy

Monday to Thursday

82 Ford Street Beechworth

To book please call 03 5728 1094

(Please note, Beechworth Pharmacy can only provide AstraZeneca to people over the age of 60). 

Yackandandah Pharmacy

24A High Street Yackandandah

To book please call 02 6027 1211

(Please note, Yackandandah Pharmacy can only provide AstraZeneca to people over the age of 50). 

5. Resources and key contacts


The Australian Government Coronavirus app and WhatsApp channel are also a good way to stay informed. Search “Coronavirus Australia” in the Apple App Store and on Google Play or visit If you have WhatsApp, message +61 400 253 787 or go to

More frequently asked questions and fact sheets about coronavirus disease (COVID-19)

6. Support for our most vulnerable residents

What can Council do to support you

Indigo Shire Council has established a Pandemic Coordination Team to work with organisations and community groups to support our most vulnerable residents during these unprecedented times.

The team is here to help, we can:

  1. Support you to access existing Council programs
  2. Connect you to the right services in the community
  3. Advocate for your needs locally and regionally 

To speak to someone in the team, please call 1300 365 003.

 If you have any feedback for us, please email 

Community Activation and Social Isolation Initiative (CASI)

The Victorian Government has established the COVID-19 community activation and social isolation initiative (CASI) to help people maintain important connections with family, friends and community and to build new social connections and networks of support in their local communities.

COVID-19 is disrupting regular social interactions and networks. The CASI initiative will benefit anyone in the community who needs practical, emotional or social support, particularly those who have minimal social connections and informal supports.

Our Team has developed Staying Connected packs for members of the community who need some additional support during this time. If you, or someone you know may benefit from a support pack, please contact us on 1300 365 003. 

Community Support

Quercus Beechworth 

Quercus Beechworth offer a range of services for the community.

Food Program and Community Support

The Quercus Community Food program provides healthy and nutritious meals free of charge to members of the community in times of need. 

Quercus Community Support is a confidential and non-judgmental service that can provide financial assistance with utilities, fuel, emergency accommodation, pharmaceuticals and school costs.

Meals and other support can be accessed by calling 0408 860 231 (Tues, Wed, Thurs 10am-4pm).

To see more about what support Quercus Beechworth can offer, visit their website.  

Yackandandah Community Centre

 The Yackandandah Community Centre is working closely with other leading organisations in their town to come up with ways to support residents during this time. 

They are asking for your help. Visit the YCC website to register to volunteer, contribute your ideas or for more information. 

They have also compiled a list of businesses who are supporting the community, the list can be found here 

 Red Cross - COVID Connect

Red Cross can provide you with a daily telephone call to check on your wellbeing through a service known as Telecross. Telecross is for people who live alone and are at risk of an accident or illness that may go unnoticed.

 To participate in Telecross call Red Cross on on 1300 885 698. More information can be found on their website.  

Support Services and Resources

The Beyond Blue website also features a range of helpful resources.

Domestic Violence Support

Women are at increased risk of family violence before, during and after an emergency, such as a pandemic.  Feeling stressed and angry is no excuse for family violence or sexual assault.The following supports are available for all Indigo residents.


  • 1800 RESPECT -1800 737 732 (24hr)
  • Centre Against Violence - 03 5722 2203 - Family violence crisis accommodation & support services for women & children. Also provides sexual assault services for women, men, young people and children.
  • Gateway Health - 02 6022 8888 - Family violence outreach, counselling, support and referral.
  • Child FIRST - 1800 705 211 Information, advice and referral to support children, young people and families.

Subscribe to our Weekly Update

The Indigo Shire Council weekly update is the best place to receive the latest information from Council

You can sign up here to receive this via email each Friday. 

Staying Connected

Help your community group, family or club stay connected by following this handy tip sheet.

Tips for Staying Connected(PDF, 992KB)

Phone Tree Template(DOCX, 36KB)

Indigo Calling

Indigo Calling is a telephone visiting service run through Beechworth Health, Indigo North Health and the Yackandandah Community Centre. This is a great program and especially important to stay connected and receive regular updates during these challenging times. For information on how to sign up to the program, please visit the Indigo Calling page on our website.

Supermarkets and Pharmacies



(03) 57 281 094
Free delivery Monday to Friday to any home in the 3747 area. Please phone through your orders with as much notice as possible. You can either pay by card over the phone or discuss other payment options.


(02) 6027 1211 or 0421 400 111 or email
Yackandandah Pharmacy will take orders via phone, fax email or text for any prescription medications or over the counter medications and deliver them directly to you Monday to Friday.
This is a free service for anyone who is unwell or is worried that their existing health issues may worsen by being exposed to infection in a public space.


(03) 5726 1972
Free delivery to Chiltern and Barnawartha for those in need - call the store to discuss 


(02) 6032 8613
Monday to Friday home delivery service. Call the pharmacy and order your scripts/ shop items that you need with free delivery available.Accepts credit card payment over the phone. You can also leave your script at the pharmacy to make it easier for next time.


(02) 6073 0605
Home delivery service Monday to Saturday. Call the store to arrange. 



Beechworth IGA

(03) 57 281 055
Home deliveries Monday to Friday. Cut off time is 2pm. Will deliver after 4pm. Email order to (preferable) or call store

Yackandandah Foodworks

 (02) 6027 1230
Home delivery available from Monday 6 April with deliveries on Tuesday, Thursday and Saturday.

Chiltern IGA

(03) 5726 1471
Can arrange home delivery if required, call the store to discuss your needs. 

Rutherglen IGA

(02) 6032 9232
Offering home delivering in Rutherglen - call through with your list and they will arrange the rest.