Make a request

There are several different ways to make a request or report a matter to us.

All requests will be lodged in our customer service system and prioritised by the appropriate staff member.

For emergencies, please phone 000.

To make a request or report a problem, you can either:

  • Fill in this online form
  • Email 
  • Phone 1300 365 003 (all hours)
  • Download and use the smartphone app Snap, Send, Solve to report your problem.

Click here to view form.