Not happy? Let us know

There are several different ways to make a request, complaint or report a matter to us.

You can either:

  • Fill in this online form
  • Email 
  • Phone 1300 365 003 (all hours)
  • Download and use the smartphone app Snap, Send, Solve to report your problem.

 All requests will be lodged in our customer service system and prioritised by the appropriate staff member.

For emergencies, please phone 000.

Click here to view form.