Not happy? Let us know
There are several different ways to make a request, complaint or report a matter to us.
You can either:
- Fill in this online form
- Email email@example.com
- Phone 1300 365 003 (all hours)
- Download and use the smartphone app Snap, Send, Solve to report your problem.
All requests will be lodged in our customer service system and prioritised by the appropriate staff member.
For emergencies, please phone 000.
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