Community Satisfaction Survey

We are committed to constantly improving the services we provide to the community, and value feedback to help set us on the right path.

One way Indigo Shire Council collects feedback is through the annual Community Satisfaction Survey. The survey is coordinated by the Department of Jobs, Precincts and Regions on behalf of Victorian Councils.

They survey provides insight into the community’s views on: 

  • Council’s overall performance, with benchmarking against State-wide and small rural council group results
  • Value for money in services and infrastructure (new question in 2021)
  • Community consultation and engagement
  • Decisions made in the interest of the community
  • Customer service, local infrastructure, facilities, services 
  • Overall council direction.

2021Community Satisfaction Survey Results

The full document summarising Indigo Shire Council's results for 2021 can be viewed by clicking on the PDF document below.

You can also read a summary in latest news.