Annual Community Surveys

Statewide Local Government Community Satisfaction Survey 2017

Each year the Victorian Government conducts a community satisfaction survey of local government councils. The 2017 survey involved phone calls to 400 homes during February and March 2017 across three postcode regions below:

  1. Wahgunyah, Rutherglen, Chiltern, Barnawartha, Indigo Valley area
  2. Kiewa-Tangambalanga, Sandy Creek, Yackandandah area
  3. Beechworth, Wooragee, Stanley area.

Survey results summary table

While Indigo’s ratings are largely in line with or exceed average ratings for Small Rural Councils and the State-wide group, Indigo significantly exceeds the average for these two groups on three of the seven the measures:

  • Consultation and engagement
  • Advocacy (Lobbying)
  • Making community decisions

However, Indigo slipped 2 points (55 to 53) on satisfaction with:

  • Sealed local roads
  • Overall Council direction.

Overall Performance

The overall performance index score of 60 for Indigo Shire Council is in line with Council’s 2016 result. Overall performance ratings have been consistent for the past four years.

The website www.knowyourcouncil.vic.gov.au publishes data for all councils, and allows the public to see how their councils are doing, and how they compare to their neighbours.

Indigo Shire Council uses survey data to monitor our performance as we deliver services to our community.

 

Last updated: 14 June 2017