Services for older people

Indigo Shire Council provides services to help residents to live as independently as possible in their community.

Community Care services are focussed on enhancing a person's independence by providing help with domestic and personal tasks.

For further information regarding these services, please contact Council's Community Planning Unit on 02 6028 1100.

Personal Care & Domestic Assistance

Help is available to frail aged people and people with disabilities who are unable to shower, bathe, dress or groom themselves without help. Domestic duties can be arranged to eligible frail aged people and people with disabilities to continue living in their community as independently as possible.

Respite Care

Carers are given opportunities to take a break from their caring responsibilities in the knowledge that the Shire's Community Care staff is in attendance during their absence.

Home Modification and Property Maintenance

Home Modifications can include installing rails, ramps and other minor work, as recommended by an Occupational Therapist. Plumbing and electrical work is not part of this service. Property Maintenance can include minor work that will help maintain a safe environment.

Meals On Wheels

Meals on Wheels nutritionally-balanced meals up to seven days a week. Meals can be provided to meet special dietary needs, with fresh or frozen meals available. There are small areas of the Indigo Shire where meals cannot be delivered daily, but arrangements can be made to deliver frozen meals to these areas on a weekly basis, if necessary. Meals are delivered throughout the shire by volunteers.

Community Meals

Members of our community can enjoy a nutritious, low-cost, home-style meal in a social setting. Community Meals are held monthly in Beechworth, Chiltern, Wahgunyah, Rutherglen, Yackandandah and Tangambalanga. Bookings are essential. For more information contact the Council's Food Services Officer on 1300 365 003.

How to Apply for Services

Referral

Referrals can be made to Council by yourself, family, support person or other service providers. A doctor's referral is not required.

Assessment

To ensure appropriate services are delivered an assessment is conducted at the client's home by the Indigo Shire Council's Assessment Officer. Clients are encouraged to have a family member or other support person with them during the assessment.

With the client's consent, the Shire's Assessment Officer can help with referrals to other support agencies and service providers.

For more

Indigo Shire Council also provides assessments for Veterans Home Care referrals.

Priority

Services are provided according to resources and are directed to those who are assessed as being most vulnerable. Eligibility for service does not guarantee the service will be available. After a referral has been received, you will be contacted by the Shire's Intake Officer to discuss eligibility and/or arrangement for an assessment.

Review

Services are reviewed regularly, based on the client's ongoing needs. Fees for services will be negotiated at the times of assessment or review.

Rights and Grievances

Please contact Community Services unit at the Indigo Shire Council. Your comments are appreciated and help with the continuous improvement of these services.

Last updated: 07 March 2013