Contact Council
| Local call: |
1300 365 003 |
| Email: |
indigoshire@indigoshire.vic.gov.au
We aim to provide a response to your enquiry within five business days. |
| Post: |
Indigo Shire Council, PO Box 28, Beechworth Victoria 3747
Please allow 14 business days for a response |
| Fax: |
03 5728 1676 |
| Hours of Operation: |
8.30am-5pm Monday to Friday |
After hours contact details
- Roads, Streets and Drains - phone 0448 321 386
- For water and sewerage - phone 1300 361 644 (North East Water)
- For stock on roads - phone 0407 201 002
- For Food Poisoning - phone 0437 842 264
In an emergency, call Triple Zero (000) for Police, Fire or Ambulance. Call the SES on 132 500 for a flood or storm emergency.
More emergency contact details
Beechworth office
| Phone: |
03 5728 8000 |
| Address: |
101 Ford street, Beechworth Victoria 3747 |
| Post: |
PO Box 28 Beechworth, Victoria 3747 |
Yackandandah office
| Phone: |
02 6028 1100 |
| Fax: |
02 6027 1495 |
| Address: |
34 High Street, Yackandandah Victoria 3749 |
| Post: |
PO Box 75 Yackandandah Victoria 3749 |
Chiltern Customer Service Centre
| Phone: |
03 5726 1206 |
| Fax: |
03 5726 1873 |
| Address: |
40 Conness Street, Chiltern Victoria 3683 |
Rutherglen Customer Service Centre
| Phone: |
02 6032 8206 |
| Fax: |
02 6032 7427 |
| Address: |
153 High Street, Rutherglen Victoria 3685 |
| Post: |
PO Box 33 Rutherglen Victoria 3685 |
Indigo Shire Council is NRS Friendly
If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service:
- TTY users can phone 133 677 and ask for 1300 365 003
- Speak & Listen (speech-to-speech) users can phone 1300 555 727 and ask for 1300 365 003
- Internet relay users can connect to NRS on www.relayservice.com.au and ask for 1300 365 003
Report council issues from your smartphone
The Snap Send Solve app lets you photograph and explain issues on your phone, which sends the information to your local council. The free application can be downloaded here for Apple iPhone,iPod and iPod, and here for Android phones.
Customer Service Enquiry
This information will be submitted to Council and you will receive a response in five business days.
Customer Feedback
If you have some comments, positive or negative, to make about what Council is doing, please download the relevant form below and return to Council at the above contact details. :
To view a copy of our Customer Service Charter, please click on the link below.